Leadership Development Speaking

In my years as an FBI Assistant Special Agent in Charge, I faced plenty of crises—whether it was a national security threat, cybercrime incident, or a situation where lives were on the line. One thing I learned quickly

Welcome to the final article in our series on leading through chaos. In the previous articles, I shared insights on transforming tolerations into triumphs and the critical importance of setting boundaries—lessons I’ve learned from my time with the FBI.

In our quest to eliminate or prevent workplace chaos before it turns into a crisis, there is one must-have component: boundaries.

Chaos in the workplace can often manifest as misunderstandings between colleagues, confusion with communication, disorder and disruptiveness, or even mayhem. As many people would agree, chaos feels like “everyone’s hair seems to be on fire.”

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One of the most significant barriers we face is the fear of failure. This fear can paralyze us, keeping us from taking bold risks or pursuing opportunities that seem beyond our reach. It often stems from the pressure to be perfect—a standard many internalize from a young age. But here’s the truth: failure isn’t a

Taking things personally is an easy trap to fall into, but it can be incredibly damaging to both personal growth and professional success. In The Four Agreements, Don Miguel Ruiz reminds us that nothing others say or do is because of us—it’s a reflection of their own experiences and reality. Letting others’ words define our

In any organization, the key to lasting change is fostering a culture of innovation that thrives on change. To do this, employees need to have ownership of the mission. But what does that really mean? What It Means to Have Ownership in the Mission When employees have ownership in the mission, they aren’t just showing

Working for a boss with a hidden agenda—it’s like navigating a minefield in the dark. I remember one agency where I gave my all, believing in a mission I thought we shared. But every time I got close to a breakthrough, it was like a shadow would creep in, shifting priorities without warning. When I